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Veteran Friendly Employer - CAQA Certified mark AC05
Home / The Twelve Marks / AC/05
AC/05 · Practice mark

Veteran Friendly Employer

This mark confirms that an employer genuinely supports current and former Australian Defence Force members and their families through its recruitment, employment and workplace practices. Veteran status brings valuable skills and particular needs, and the mark recognises employers who have translated goodwill into concrete practice.

Practice mark
Independence. CAQA Certified is an independent program operated by CAQA Groups. It is not a government program. A CAQA Certified mark confirms an independent assessment against published criteria - it does not represent a government endorsement, a regulator determination, or accreditation by any public body.

What this mark certifies

This mark confirms that an employer genuinely supports current and former Australian Defence Force members and their families through its recruitment, employment and workplace practices. Veteran status brings valuable skills and particular needs, and the mark recognises employers who have translated goodwill into concrete practice.

It is a practice mark. It certifies documented policies and demonstrated practices, not a statement of sentiment, and the business must satisfy a defined number of the supporting elements to qualify.

Certification requirements

Evidence required

How it is assessed

The certifier verifies the policies and practices against the three element threshold and records the certified position.

Re-verification and monitoring

Certification is valid for twelve months and is subject to annual re-verification against the three element threshold.

Grounds for refusal, suspension or revocation

Certification is refused, suspended or revoked where the business falls below the three element threshold, or where the supporting policies are withdrawn.

Contractual obligations on the badge holder

In addition to the core terms of the CAQA Certified Licence Agreement in Section 4, a holder of this mark agrees to the following obligations specific to this badge.

  1. 1

    The holder must maintain a minimum of three of the certified supporting elements throughout the licence term.

  2. 2

    The holder must notify CAQA in writing within fourteen days if the supporting policies are withdrawn or the business falls below the three element threshold.

  3. 3

    The holder warrants that the policies and employment information provided are true and current.

Get certified →All twelve marks← AC/04AC/06 →
Working reference - not legal advice. The certification rules, the licence agreement and the trade mark applications must be settled with a lawyer and a registered trade marks attorney before the program contracts with holders or files with IP Australia. Program document v2.0, 3 July 2026.
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