
This mark confirms that an organisation gives genuine attention to disability access, inclusive materials and universal design, so that the widest range of people can use its services and, for education and training providers in particular, its learning materials. It gives learners, clients and buyers a checked assurance of accessibility rather than a general statement of intent.
What this mark certifies
This mark confirms that an organisation gives genuine attention to disability access, inclusive materials and universal design, so that the widest range of people can use its services and, for education and training providers in particular, its learning materials. It gives learners, clients and buyers a checked assurance of accessibility rather than a general statement of intent.
The mark certifies the digital accessibility of the organisation's materials against a recognised standard, together with its inclusive design practices, reasonable adjustment procedures and access provisions. It certifies the materials and practices assessed, and organisations must maintain that standard as their materials change.
Certification requirements
Evidence required
How it is assessed
The materials and practices are assessed against the accessibility and inclusion criteria by an approved certifier with demonstrated accessibility competence. The certificate records the certified accessibility position.
Re-verification and monitoring
Certification is valid for twelve months and is subject to annual re-verification of the accessibility standard and the inclusion practices.
Grounds for refusal, suspension or revocation
Certification is refused, suspended or revoked where digital materials fall below the certified accessibility standard, or where reasonable adjustment provisions are withdrawn.
Contractual obligations on the badge holder
In addition to the core terms of the CAQA Certified Licence Agreement in Section 4, a holder of this mark agrees to the following obligations specific to this badge.
The holder must maintain digital materials aligned with the Web Content Accessibility Guidelines version 2.1 at Level AA, and the certified inclusion practices, throughout the licence term, including as materials are added or changed.
The holder must notify CAQA in writing within fourteen days if its digital materials fall below the certified accessibility standard or if reasonable adjustment provisions are withdrawn.
The holder must provide accessibility evidence at re-verification and within ten business days of a request by CAQA.
The holder warrants that the accessibility information provided is true and current.
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